Booking Terms and Conditions

Bookings and reservations

  • No booking is confirmed until you receive written confirmation from the park.
  • The maximum length of stay is 14 nights.
  • We do not allow any groups or under 18s unless accompanied by adults.
  • The number of nights booked at time of reservation will be charged unless written or email notice is given before the arrival date.
  • All bookings must be paid in full at time of booking.
  • Refunds will not be given for any cancellations.

Check-in and check-out times

  • Check-in time between 12pm and 8pm.
  • Check-out by 11 am on date of departure. If you would like a later departure time, especially on a Sunday, please check with reception for availability. We charge £5 for this facility.

Pitch rules

  • The Park is for private touring caravans, motorhomes, tents and RVs for holiday use only, and these must be of an approved design.
  • All tents, touring caravans, motorhomes, RVs and any awnings must be pitched in accordance with management instructions and as indicated in these terms and conditions. You may be asked to move if you have not pitched correctly.
  • Please consider your neighbours and other visitors on the Park. This is especially important at night as sound travels very easily in the countryside, and by 10.30pm the Park should be quiet.
  • Please respect other peoples' pitches - do not cut across them or let your children play around other units which do not belong to you or their friends.
  • No gazebos or gazebo-like structures.
  • No washing lines of any description. Please use drying area behind laundry.
  • Windbreaks may be permitted at management discretion, dependant on space between units and time of year.
  • The maximum size for touring units is 22 x 16ft, including awnings. Longer units up to 24ft are permitted by prior arrangement only on a hard standing.
  • We cannot accommodate extended awnings since we have marked pitches and set spacing. Please ensure that your unit will fit our pitch dimensions before booking as we are not responsible if your unit will not fit our pitch size.
  • We have some hardstanding pitches available. Please park your unit so you can pitch your awning on the grass at the side of your designated pitch.
  • If you are on grass, only breathable groundsheets are permitted and we would appreciate if you lift groundsheets during the day, if possible.
  • On grass pitches, please park your vehicle next to your unit and not behind it, for example: car-caravan-awning. Caravan entrances or awnings must not face other caravan entrances or awnings.

Dogs

We allow a maximum of 2 dogs per pitch. You must keep your dog under control at all times, which means that they are:

  • always on a short lead
  • never allowed to run free
  • supervised by an adult
  • never allowed to foul on the Park
  • exercised off the Park or in the designated dog walk
  • not left unattended in caravans, motor homes, tents or cars.

Please ensure your dog does not disturb other guests by barking. Dog owners must understand that there will be other people around, including children, who may disturb the dog

In the interests of everyone, we may ask owners to remove any dogs that we feel are uncontrolled. In these circumstances, we do not refund fees for the dog or for others who may also have to leave.

Park entry

  • The Park has a barrier entry system which operates between 7am - 12pm.
  • The barriers are locked overnight.
  • We will give you a code to operate the barrier when you check in. .

Vehicles

Parking

  • Large vans are not permitted.

Speed limit

We have a speed limit of 5mph around the Park. If you exceed this speed limit or fail to drive in a sensible manner around the Park, you will be asked to leave your car at reception for the rest of your stay.

Visitors

All visitors must park in the car park at the entrance to the Park. Please ask visitors to report to reception on arrival and sign in. 

Accidents and emergencies

If there is an accident or an emergency and you need to use a phone, please go to reception for assistance.

  • If in any doubt dial 999.
  • Please make yourself aware of the nearest fire point.
  • Fire fighting equipment is provided on the Park but you are advised to have some form of fire fighting appliance in your unit.

General Park rules

  • Smoking is not permitted by law in any of the Park's buildings
  • There is a 10 amp electrical system on the Park; the use of domestic appliances such as kettles and heaters is not permitted.

Camp fires

  • We do not allow camp fires of any description anywhere in the Park.
  • Barbecues are permitted but please do not use them on the grass. Bricks are available - please ask at reception.
  • Please finish and clear away barbecues and outdoor meals by 10.30pm.

Cycling and games

  • Bicycles must be ridden slowly and with care and consideration for other people on the Park. Riders may be banned if this request is not adhered to.
  • Skateboards, scooters and roller blades are not permitted.
  • No ball games.

Cleaning

Our toilet block is kept to a very high standard we appreciate your help in keeping it this way. We ask you to remind your children to leave it as they would like to find it.

Litter and refuse

  • Please put all litter in the bins provided.
  • Please recycle as much of your waste as possible. 
  • We offer household rubbish disposal for rubbish not suitable for recycling.
  • Strictly no camping equipment or large items to be placed in site bins.